We’re Here to Help
At Procella Depurator LLC, we value every customer and are committed to providing a straightforward and helpful shopping experience.
Whether you have a question about our air purifiers, need assistance with an existing order, or would like more information about shipping, returns, or refunds, our customer service team is here to assist you.
Please feel free to contact us using the information below.
Contact Information
Procella Depurator LLC
Address: 6269 Berryhill Ln, Valley Springs, CA 95252
Email: alyssa@procelladepuratorllc.com
Phone: 3512252376
Product Questions
If you would like to learn more about an air purifier before placing an order, you can contact us with questions regarding product features, specifications, operation, included accessories, or general product information.
We recommend including the product name or product page when contacting us so that we can provide more relevant assistance.
Order Support
If you have already placed an order and need assistance, please include your order number in your message whenever possible.
Our team can assist with general questions regarding order status, shipping information, tracking details, and other order-related concerns.
Shipping Assistance
Procella Depurator LLC currently ships products within the United States only.
If you have questions regarding delivery, tracking information, shipping delays, damaged packages, or an incorrect shipping address, please contact us as soon as possible.
For the fastest assistance, please provide your order number and any available tracking information.
Returns & Refunds
If you need to request a return or have questions about our refund process, please contact us before sending a product back.
Our standard return period is 30 days from the date of delivery, subject to the conditions described in our Return & Refund Policy.
For damaged or defective products, please provide photographs and relevant order information when contacting us so we can evaluate the issue and provide appropriate assistance.
Customer Service
We aim to respond to customer inquiries as promptly as reasonably possible.
Response times may vary depending on inquiry volume, weekends, holidays, and other circumstances.
When contacting us by email, please provide clear and complete information so that we can understand your request and respond efficiently.
Send Us a Message
For questions or assistance, please contact:
Email: alyssa@procelladepuratorllc.com
Phone: 3512252376
Mailing Address:
Procella Depurator LLC
6269 Berryhill Ln
Valley Springs, CA 95252
United States
We appreciate your interest in Procella Depurator LLC and look forward to assisting you.